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Terms of Service

Last updated: January 1, 2026

1. Acceptance of Terms

By accessing and using the website and services provided by Xero Consultancy (SMC-PVT) LTD ("Xero Consultancy," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our website or services.

2. Services

Xero Consultancy provides business process outsourcing (BPO), healthcare support, digital marketing, and software development services. The scope, deliverables, and terms of specific services will be outlined in individual service agreements or proposals between Xero Consultancy and the client.

3. Use of Website

You agree to use this website only for lawful purposes. You may not:

  • Use the website in any way that violates applicable laws or regulations.
  • Attempt to gain unauthorized access to any part of the website, its servers, or any connected systems.
  • Use automated tools to scrape, crawl, or extract data from the website without our prior written consent.
  • Transmit any harmful, offensive, or disruptive content through the website.

4. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Xero Consultancy or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

5. Client Obligations

Clients engaging our services agree to:

  • Provide accurate and complete information necessary for service delivery.
  • Make timely payments as outlined in the applicable service agreement.
  • Cooperate with our team and provide reasonable access to systems, data, or personnel as required.
  • Comply with all applicable laws and regulations in connection with the services received.

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the business relationship. This obligation survives the termination of any service agreement. Xero Consultancy implements industry-standard security measures to protect client data.

7. Limitation of Liability

To the maximum extent permitted by law, Xero Consultancy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our website or services. Our total liability shall not exceed the fees paid by the client for the specific services giving rise to the claim.

8. Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, whether express or implied. While we strive for accuracy and reliability, we do not guarantee that the website will be uninterrupted, error-free, or free of harmful components.

9. Termination

We reserve the right to suspend or terminate access to our website or services at any time, with or without cause, and with or without notice. Upon termination of a service agreement, all outstanding fees become immediately due and payable.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Islamabad, Pakistan.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website or services after changes are posted constitutes your acceptance of the revised terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us:

  • Email: info@xeroconsultancy.com
  • Phone: (051) 8439265
  • Address: Office 12, 2nd Floor, Civic Center, Blue Area, Islamabad – 44000